Administering Central Help Desk

To go to the administration page of the Central Help Desk server registered in your Plesk Expand, select Plesk Servers in the Plesk Expand navigation pane, then click Central Help Desk in the Tools section.

You can perform the following functions to administer the Central Help Desk server:

• To retrieve the updated data from the Help Desk server, click Refresh.
• To edit the Central Help Desk server connection settings, click Connection Settings.
• To go to the Central Help Desk administration panel, click the Open Help Desk Administration Panel link.

  The Central Help Desk administration panel opens in a new browser window. You will be automatically logged in to the Central Help Desk, where you can view and manage tickets received from the Plesk servers registered in your Plesk Expand.

• To remove the Central Help Desk server from Plesk Expand, click Remove.