Getting Help

If you encounter any problem in the system and you do not know how to solve it, you can ask our technical support team for help.

To submit a request to the SWsoft Technical Support, do one of the following:

• Fill in the Plesk Expand Online Server Support Form on the SWsoft website. Click Submit Request to instantly send it to our technical experts.
• Access the Server Administration page by selecting the Server shortcut in the navigation pane. On the Server Administration page, click Support. This takes you to the Plesk Expand Online Server Support page that opens in a separate browser window. When there, read the given instructions, fill in the support request form and submit your request.

Your request will be processed within 6 hours during business hours (Monday to Friday 9am - 6pm Eastern Standard Time) or within 12 hours during other times.

For detailed instructions on how and where you can get help, refer to Getting Started With Plesk Expand here.