Upgrading Standalone Parallels Plesk Billing to the Panel

Parallels Plesk Billing is a billing solution that either bundles with earlier Parallels Plesk Panel versions or ships as a standalone product. The difference between the bundled and standalone versions is that in the first case - bundled installation - the application utilizes the Panel license. In the second case, the application uses its own license.

If you have a standalone Plesk Billing, you can migrate it to Customer & Business Manager - the Panel 10 component. For this, run a migration script that transfers data from the existing Plesk BIlling database to Customer & Business Manager and converts it to an appropriate format.

 To prepare for migration from Plesk Billing to the Panel:

  1. Install the latest version of the Panel 10 with Customer & Business Manager as described in the chapter Installing the Panel, pass the initial configuration, and install a valid license.

    Important: We recommend that you turn off connections to your existing database to avoid concurrent access to it from Plesk Billing and the Panel. To turn off the connections, disable virtual hosts that serve Plesk Billing.

  2. Go to the Panel plan list (Service Plans) remove plans and add-ons that have a Business Manager links in the right column.
  3. Ensure that hosts with Plesk Billing and Customer & Business Manager can resolve each other. Fix DNS resolution or edit the hosts file on both systems, if needed.

Now you have two options to migrate from Plesk Billing to Business Manager:

To migrate from local database dump:

  1. Dump the Plesk Billing database;
  2. Move the dump to Business Manager server.
  3. Restore the database on the <bm_server> by running the following command:

To migrate directly from remote server:

  1. Make sure that Plesk Billing server allows remote connections to MySQL.
  2. Run the following command:

    Where <hostname> is a name of the host with Plesk Billing, <dbname> is a name of Plesk Billing database, and <username> and <password> are the Plesk Billing database administrator credentials.

Plesk Billing is now successfully migrated to Customer & Business Manager. All hosting panels previously connected to Plesk Billing are now connected to Customer & Business Manager; Plesk Billing configuration and data remain unchanged after the migration. You may now remove your standalone Plesk Billing.

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