Setting Up Reseller Plans

To create a reseller plan:

1. Go to Service Plans > Reseller Plans tab.
2. Click Add New Plan.
3. Specify the plan name.
4. To allocate resources, on the Resources tab, specify the following:
   • Overuse policy. This defines what happens to the reseller subscription if the total disk space and traffic usage by the reseller's service subscriptions (own reseller's service subscriptions and those belonging to the reseller's customers) reaches the limit values defined by the reseller plan.
     • Overuse is not allowed will suspend the reseller subscription and all their customers only if you select the checkbox Suspend reseller when their disk space or traffic usage goes beyond the limit. If you do not select it, reseller subscriptions and their customers will not be suspended; only a notice will be sent to recipients specified in Settings > Notifications: Resource usage limits exceeded by reseller account option.
     • Overuse is allowed will let the subscription operate properly.

       The option When limit on usage of a resource is reached, send email according to server notification settings triggers sending notifications to users and/or e-mail addresses specified at Settings > Notifications: Resource usage limits exceeded by subscription option.

       Note: The overuse policy does not apply to the limits set on size of mailboxes. Therefore, even if you enable overuse, be sure to allocate enough disk space to mailboxes.

   • Overselling policy. This defines whether a reseller can sell more resources than allocated to them with the plan.

     If overselling is allowed, a reseller is governed by actual resource usage instead of initial resource allocation. Overselling is a marketing strategy based on the following scheme: a reseller, who was allotted, for example, ten gigabytes of disk space, allocates five gigabytes of disk space for each of their customers, assuming that none of them will actually use all of their allocated disk space.

   • Customers. This defines the total number of customer accounts that a reseller can create.
   • Disk space. The total amount of disk space allocated to the reseller subscription. It includes disk space occupied by all files related to the subscription: contents of websites, databases, applications, mailboxes, log files and backup files.
   • Traffic. The total amount of data that can be transferred from websites of resellers and their customers during a month.
   • Notify upon reaching. This option is available only if overuse is not allowed. It sets the soft quota for disk space or traffic usage in order to prevent subscriptions from suspension. When the quota is reached, the Panel sends notifications to users and/or e-mail addresses specified at Settings > Notifications: Resource usage limits exceeded by reseller account option.
   • Sites published with Web Presence Builder. The number of websites that can be published with Web Presence Builder.
   • Subscriptions. The total number of hosting service subscriptions that the reseller will be able to create.
   • Mobile sites. The total number of Mobile versions of websites, created and hosted with UNITY Mobile - an external service partnered with Parallels.
   • Subdomains. The total number of subdomains that the subscriber will be able to host within the subscription.
   • Domain aliases. The total number of additional alternative domain names that the subscriber will be able to use for their websites.
   • Mailboxes. The total number of mailboxes that the subscriber can host within the subscription.
   • Mailbox size. The amount of disk space that is allocated to each mailbox for storing e-mail messages and auto-reply attachment files.
   • Total mailboxes quota (available only for Windows hosting). The total amount of disk space in megabytes available for all mailboxes within the subscription.
   • Mailing lists. The total number of mailing lists that the subscriber can host within the subscription.
   • Additional FTP accounts. The maximum number of FTP accounts used to access the files and folders created within a hosting service subscription. This number does not include an account that is always created during the subscription creation.
   • Databases (Unix hosting). The total number of databases that can be created on the Panel database servers and used by the subscription's websites.
   • MySQL databases and Microsoft SQL Server databases (Windows hosting). The maximum number of MySQL and Microsoft SQL Server databases respectively that can be created on the Panel database servers and used by the subscription's websites.
   • MySQL databases quota and Microsoft SQL databases quota (Windows hosting). The maximum amount of disk space in megabytes that the subscription's MySQL and Microsoft SQL Server databases respectively can occupy.
   • Java applications. The total number of Java applications that can be hosted on the subscription's websites.
   • Web users. The total number of personal web pages that the subscriber can host for other users under their websites. This service is mostly used in educational institutions that host non-commercial personal pages of their students and staff. These pages usually have addresses like http://example.com/~webuser.
   • FrontPage accounts (Windows hosting). The maximum number of Microsoft FrontPage accounts that the subscriber can create within the subscription.
   • Shared SSL links (Windows hosting). The total number of shared SSL links that the subscriber can use within the subscription.
   • ODBC connections (Windows hosting). The total number of ODBC connections that the subscriber can use within the subscription.
   • ColdFusion DSN connections (Windows hosting). The total number of ColdFusion DSN connections that the subscriber can use within the subscription.
   • IIS application pools. The total number of dedicated IIS application pools for web applications hosted on websites.
5. To grant permissions for operations that resellers can perform in the Panel, click the Permissions tab, and specify the following:
   • DNS zone management. Allows the subscriber to manage the DNS zones of their domains.
   • Hosting settings management. Allows modifying parameters of hosting service provided with the subscription: changing hosting account features and switching on or off support for programming and scripting languages, custom error documents, SSL support, and (Windows only) Microsoft FrontPage support.
   • PHP safe mode management (Linux/Unix hosting). Allows the subscriber to toggle such hosting parameter as PHP safe mode for their sites. By default, PHP is configured to operate in safe mode with functional restrictions. However, some web applications may not work properly with the safe mode enabled. To learn more about PHP safe mode, refer to http://php.net/features.safe-mode.
   • Management of access to server over SSH (Linux\Unix hosting). Provides the subscriber with access to a server shell over SSH under their system user account. Also, lets the subscriber set up such hosting parameter as SSH access to server shell under the subscription's system user.
   • Management of access to server over Remote Desktop (Windows hosting). Lets the subscriber access the server via Remote Desktop protocol.
   • Anonymous FTP management. Provides the anonymous FTP service, which lets the subscriber set up a directory shared over FTP protocol and available to anonymous users. A subscription should reside on a dedicated IP address in order to provide this service.
   • Scheduler management. Provides the Scheduler service, which lets the subscriber schedule running of scripts or utilities.
   • Spam filter management. Lets the subscriber customize filtering settings of SpamAssassin spam filter.
   • Antivirus management. Lets the subscriber change settings of server-side protection of incoming and outgoing mail from viruses.
   • Data backup and restoration using the server repository. Provides the Backup/Restore service which lets the subscriber use storage on the server for their backups.
   • Back up and restore using a personal FTP repository. Provides the Backup/Restore service which lets the subscriber use external FTP servers for storing their backups.
   • Web statistics management. Lets the subscriber set up such hosting parameter as Web statistics, that is, selecting which web statistics engine should be used, and toggling if the data is accessible via a specific password-protected directory.
   • Log rotation management. Lets the subscriber adjust the cleanup and recycling of processed log files for his or her sites. Also, lets the subscriber remove log files.
   • Ability to use remote API. Defines if a reseller can remotely manage websites through custom applications. The remote API is an interface can be used for developing custom applications integrated with websites, which could be used, for instance, for automating setup of hosting accounts and provisioning of services for customers purchasing hosting services from a reseller's site. To learn more, refer to the Parallels Plesk Panel API documentation available at the PTN portal.
   • Access to Application Catalog. Defines if a reseller can install applications on websites and allow their customers to do so. You can view and configure the list of available applications in the Server Administration Panel > Tools & Utilities > Application Vault.
   • Subscription creation in Server Administration Panel and domain creation in Control Panel. Lets the reseller create hosting service subscriptions, add domains, create websites, and set up web forwardings.
   • Subdomains management. Lets the subscriber set up additional websites accessible by <subdomain>.<domain> addresses.
   • Domain aliases management. Lets the subscriber set up additional alternative domain names for their websites.
   • Additional FTP accounts management. Lets the subscriber manage additional FTP accounts for accessing the subscription's files and folders.
   • Java applications management. Lets the subscriber install Java applications on their websites.
   • Mailing lists management. Lets the subscriber use mailing lists provided by the GNU Mailman software.
   • Hosting performance management. Lets the subscriber set up limits on bandwidth usage and number of connections to their websites.
   • IIS application pool management (Windows hosting). Provides the dedicated IIS pool service, and lets the subscriber manage their IIS application pool: enable or disable it, and set up the maximum amount of CPU that the pool may use.
   • Additional write/modify permissions management (Windows hosting). Lets the subscriber toggle such hosting parameter as Additional write/modify permissions. These permissions are required if a subscriber's web applications use a file-based database (like Jet) located in the root of httpdocs folder. Please note that selecting this option might seriously compromise the websites security.
   • Shared SSL management (Windows hosting). Provides the shared SSL service, and lets the subscriber set up shared SSL links for their websites within the subscription.
   • Hard disk quota assignment. Lets the subscriber set up such hosting parameter as Hard disk quota.
   • Access to the Panel. Lets the subscriber log in to the Server Administration Panel for managing accounts and subscriptions, and Control Panel, for managing websites and mail accounts.
   • Database server selection. Lets the subscriber select a database server of each type for creating their databases, as opposed to always using the default database server.
   • Customer account creation. Defines if a reseller can create user accounts and subscriptions for their customers in the Panel.
   • Allow overselling. Defines if a reseller can set up overselling policy, meaning that a reseller can themselves define if overselling is allowed to them or not.
6. To allocate IP addresses, click the IP Addresses tab. It is important that a reseller has at least one IP address allocated to them, otherwise, they will not be able to create a single service subscription.
7. Click OK.

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