This chapter focuses on setting up automatic e-mails sent to users upon particular events. Sending e-mails to customers 'manually' is discussed in the Sending Mass E-mails.
E-mails are an integral part of the Business Manager system. They are a large part of what makes it possible to automate: when a customer needs information, the system will generate and send an e-mail automatically, letting customers know if there is something they need to do or know. Without e-mails, managers would need to do a lot more work to keep their system up and running.
Business Manager provides an extensive e-mail system that allows you to send e-mails based on locale. There is a set of e-mail actions which are specific to each type of e-mail group you will use in your system.
Note: E-mail actions are pre-defined and cannot be modified.
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