If your Business is located in the European Union, it is subject to the European Union Value Added Tax (EU VAT) regulations. To learn more about the regulations, see the section European Union Business Compliance.
To achieve EU business compliance, configure Customer & Business Manager to meet the following requirements:
In your online stores, customers select whether they are individuals or commercial companies. In the latter case, they are required to provide a valid VAT number to define an applicable VAT rate. You should adjust your online stores to require this number from commercial companies and verify it. The respective option is available in the Business Setup > Online Stores > <store name> > Change settings > Taxes tab. The <online store> here is the store which you use to sell plans to EU customers.
Note: If your company address is in the EU, these settings will be automatically applied to all new online stores.
Each EU country follows one of two different rules for the way prices are displayed in your online stores. Depending on the location of your business, your online stores must display prices either with VAT included (gross) or before VAT is added (net). You can update your online stores to display prices accordingly on the Business Setup > Online Stores > <store name> > Change settings > Payment Options tab. The <online store> here is the store which you use to sell plans to EU customers.