The audit log captures operations performed by administrators and customers. The audited operations either change the user session state (log in or out), display personal information, or change it. A user who requested such an operation is listed in the log as a requester. A user to whom such operation applies is a target user.
Origination of an operation request is also captured. It can be either the Business Manager GUI, internal API, or MBAPI (remote calls protocol).
Some operations provide supporting details that simplify changes tracking. For example, if a username is changed, the old and new names are written to the log.
Important: The audit is always turned on, and there is no way to stop it.
At first, when an audit log record is created, it is added to the database. Then, periodically, the system exports the records from the database to a regular file and removes them from the database. You can adjust the exports frequency in the audit log settings.
Audit records are exported in CSV format. The resulting files reside in
To view the audit log, go to the Business Setup > All Settings > Audit Log.
To access the audit log settings, open the audit log and click Settings.