Troubleshooting

This section is designed to help you complete a migration in cases when first steps of migration succeeded, and the following failed. Simplified description of migration process is as follows:

1. (Linux/Unix source only) Migration Manager connects to a source server and uploads a migration agent to it.

   In case of Windows source server, you need to install the Migration Agent manually as described in the Installing Migration Agent section.

2. Migration manager connects to the migration agent and passes the migration parameters to it.
3. Migration agent creates a dump basing on the information received on the previous step.

   In PPP for Linux/Unix, the default location for dumps is /usr/local/.

   In PPP for Windows, default location for dumps is C:\PMMtemp, it may be changed as described in the Configuring Migration Agent section.

4. Migration agent starts transferring the dump to the destination server.

   On the destination server, the dump is saved at the Temporary Files Location defined on the Migration Settings screen.

5. Migration agent removes the dump from source server as soon as the transfer is completed.

   In case the transfer fails, dump remains on the source server.

6. Migration manager imports data from the dump in PPP.

The information provided here should be useful in the following cases:

• (Linux/Unix only) Uploading migration agent failed.
• (Linux/Unix only) Creating dump failed.
• Dump transfer failed.
• Dump import on the target server failed.