Suspending and Unsuspending Site Visitor Account

By default, all created site visitor accounts are active. If an account is active, the site visitor can access this site by entering their login and password. If, due to some reasons, you want to prohibit a site visitor from accessing a site, you can suspend their account.

To suspend a site visitor account:

  1. On the Site Users screen, select the site visitor account you want to suspend.
  2. Click Deactivate.

    Suspended site visitor accounts are indicated with the sign.

To unsuspend a site visitor account:

  1. On the Site Users screen, select the site visitor account you want to unsuspend.
  2. Click Activate.

    Unsuspended site visitor accounts are indicated with the sign.