Release Notes for Updates Issued for Parallels Plesk Automation 11.5

What`s New History of Changes FAQ

Contents

  1. Introduction
  2. What's New
    1. Parallels Plesk Automation 11.5.4  (8 April 2014)
    2. Parallels Plesk Automation 11.5.3  (6 March 2014)
    3. Parallels Plesk Automation 11.5.2  (17 February 2014)
      1. Parallels Plesk Automation 11.5.2
      2. Parallels Presence Builder 11.5.11
      3. Parallels Plesk Automation Billing 11.5.2
    4. Parallels Plesk Automation 11.5.1  (27 December 2013)
    5. Parallels Plesk Automation 11.5.0  (10 December 2013)

1. Introduction

This document provides information about the latest updates issued for Parallels Plesk Automation 11.5.

2. What's New

Legend:

[+] new feature

[*] functionality improved

[-] issue resolved


Parallels Plesk Automation 11.5.4  (8 April 2014)

  1. [+] Service nodes can be deployed on CloudLinux.

  2. [+] A new utility, called sync_resource_usage, is available for synchronizing information about resource usage between the Server Administration Panel and Hosting Panel.

  3. [+] The hostname utility can update the host names of service nodes in PPA.

  4. [+] During migration from Plesk or Plesk Expand to PPA 11.5, providers can keep their existing SmarterMail servers and connect them to PPA as service nodes.

  5. [*] Migration of a large number of sites now takes less time.

  6. [*] The stability of the migration tool was improved.

  7. [*] The algorithm of service node selection for hosting Microsoft SQL Server databases was improved.

  8. [*] Localization was updated for the following languages: German, Spanish, French, Japanese, Italian, Russian, Chinese simplified, and Chinese traditional.

  9. [*] The calculation of hosted domains for licensing purposes was improved: now only physically hosted sites are counted.

  10. [-] In some cases, the screens of Hosting Panel were not shown in full in Internet Explorer. (PPA-159)

  11. [-] Dr.Web license keys could not be renewed automatically. (PPA-474)

  12. [-] Users could not back up their subscriptions. Scheduled backups also did not work. (PPA-753)

  13. [-] The daily maintenance task stalled during the calculation of disk space usage statistics. (PPA-805)

  14. [-] Migration from Plesk 8 to PPA failed with the error "Error: Table 'psa.horde.turba_objects' doesn't exist". (PPA-822)

  15. [-] Changing resource limits on a subscription could cause undesirable changes to website hosting settings. (PPA-13)

  16. [-] FTP users could not be restored from backups created on IIS service nodes. (PPA-36)

  17. [-] Users could not see log files for add-on domains in the Hosting Panel. (PPA-501)

  18. [-] Administrators could not manage Microsoft SQL Server databases through Infrastructure > Database Servers > DB Webadmin. Wrong database administration tool was opened.(PPA-594)

  19. [-] Domain forwarding configured by customers on webspaces could be reset to web hosting service after administrators or resellers changed the resource limits in the corresponding service template. (PPA-636)

  20. [-] After upgrading from PPA 11.1 to 11.5, custom ProFTPD configurations were discarded and the operation of FTP server was disrupted. (PPA-646)

  21. [-] Terminated license keys for Dr.Web could not be unassigned from service nodes. (PPA-724)

  22. [-] Enabling of Apache service on PPA backup nodes could disrupt the operation of ProFTPD. (PPA-795)

  23. [-] Webspace provisioning failed on Windows nodes with the error "SIDClient error: Unable to release input thread stack". (PPA-853)

  24. [-] Migration from H-Sphere could fail if the migration tool was run with the "set-dns-forwarding" option. (PPA-790)

  25. [-] Migration from H-Sphere could fail if the SSH key access was used and the H-Sphere node was missing from the list of known hosts. (PPA-777)

  26. [-] Users could not migrate from Plesk for Windows to PPA 11.5 if the destination service node in PPA was running Windows 2012 R2 with German locale. (PPA-751)

  27. [-] Users could not migrate to PPA 11.5 if PPA used an external Microsoft SQL Server (which was added through Infrastructure > Database Servers). (PPA-771)

  28. [-] Users could not transfer the contents of databases from H-Sphere to PPA if the administrator's password for the destination MySQL server contained a bracket symbol ({). (PPA-774)

  29. [-] Users could not upgrade the migration tool by using the command installer.sh --upgrade. (PPA-749)

  30. [-] During migration from H-Sphere, user names were incorrectly transferred to PPA. (PPA-814)

  31. [-] The migration tool showed error messages while migrating suspended subscriptions in multiple-webspace mode ("transfer-domains-to-subscription: same" in config.ini). (PPA-779)

  32. [-] Migration from Expand installations with centralized mail could produce warning messages about duplicate domain administrator roles. (PPA-848)

Parallels Plesk Automation 11.5.3  (6 March 2014)

  1. [+] Migration from Helm to Parallels Plesk Automation is now supported.

  2. [*] The stability of the migration tool was improved. In case of network connection problems, operations are repeated several times.

  3. [*] Error reporting in the migration tool was improved.

  4. [*] Now Parallels Plesk Automation performs the proper translation of IP addresses during migration.

  5. [*] Now instructions on attaching service nodes running Windows 2012 R2 are available in the Deployment Guide.

  6. [*] The Integration Guide was updated with information about how to use the API for creating subscriptions with multiple webspaces.

  7. [*] The Integration Guide was updated with information about how to manage DNS zones by means of the API.

  8. [-] Updating of Parallels Plesk Automation could be blocked if users were logged in to it. The following error occurred: "[Errno 2] No such file or directory: '/var/cache/ppa/uc_cache/tmpGJ_m8x'".

  9. [-] Instead of a PHP handler's php.ini file, the system default php.ini file was used to generate a domain-level php.ini file. As a result, sometimes custom PHP for a domain did not work.

  10. [-] After upgrading from Parallels Plesk Automation 11.1 to 11.5, web statistics stopped working on Apache nodes.

  11. [-] Installation of Parallels Plesk Automation failed if the SELinux configuration file /selinux/enforce was empty or the SELinux utility failed to execute the command '/usr/sbin/setenforce', '0'.

  12. [-] Disabled DNS zones could become enabled after syncing settings between the Administration Panel with the Hosting Panel.

  13. [-] The link to user documentation in the Administration Panel led to a wrong page.

  14. [-] Users who used an email address as a username could not use the backup and restoration tools.

  15. [-] Upgrade of Parallels Plesk Automation could fail if YUM was not installed or configured, or if repositories were not accessible.

  16. [-] Upgrade of Parallels Plesk Automation could fail if the management node could not connect to service nodes.

  17. [-] When customers changed or added DNS records by means of the API or the console utility /usr/local/psa/bin/dns, the domain zones were filled with duplicated entries.

  18. [-] Administrators could not add more than 256 IP addresses. The following error occurred: "Internal error: Incorrect format of RTM_GETADDR request response."

  19. [-] Users could not change the IP addresses of the management node by means of the ppa.ip_address utility. The following error occurred: "APS resource for '/aps/2/application/dns-record-mx/f81a9762-6149-42fa-8689-4ac20fff61b1' with id '4555' hasn't been deleted. Error code: 500."

  20. [-] Users could not view the web server access logs for add-on domains on Apache-based hosting.

  21. [-] After suspending and unsuspending domains hosted on IIS, users could no longer manage files in File Manager. The following error occurred: "Internal error: Unable to logon user (<host name>\sub6_83s): (1331) Logon failure: account currently disabled.

  22. [-] Users could not transfer subscriptions that used Microsoft SQL Server databases to Parallels Plesk Automation.

  23. [-] IIS-based subscriptions could not be completely removed. Some configuration files remained in the file system after removal.

  24. [-] Administrators could not add service nodes when the root login on the nodes was disabled, and sudo was enabled for another user.

  25. [-] Administrators could not log in to a customer's Hosting Panel from Parallels Business Automation Standard. The following error occurred: "Error: Logged user has no access to the subscription".

  26. [-] IIS-based sites using MySQL were working very slowly.

  27. [-] Users could not create a webspace on an already existing domain.

  28. [-] The migration tool failed to update itself.

  29. [-] Users could not migrate subscriptions from Plesk 11.5 to Parallels Plesk Automation 11.5. The following error occurred: "Line 177 error: Element 'cron', attribute 'encoding': The attribute 'encoding' is not allowed."

  30. [-] Users could not migrate subscriptions from Plesk for Linux to Parallels Plesk Automation, if the default Linux Shared Hosting service template was used. The following error occurred: "Mail content transfer from Qmail/Postfix to SmarterMail mail service is not supported. Assign this subscription to a service template which offers Postfix mail service."

  31. [-] Users could not migrate Microsoft SQL Server databases. The following error occurred: "Subscription is assigned to PPA service template <template name> that has no Microsoft SQL database service. Assign this subscription to a service template which offers Microsoft SQL database service."

  32. [-] Users could not migrate from Plesk for Windows to Parallels Plesk Automation. The following error occurred: [ERROR] check-infrastructure| Failed to check disk space requirements. Exception message: (u'Failed to detect Plesk virtual hosts directory, reg query output is incorrect: %s', u'\r\nHKEY_LOCAL_MACHINE\\SYSTEM\\CurrentControlSet\\Control Session Manager\\Environment\r\n plesk_vhosts REG_EXPAND_SZ D:\\vhosts\r\n\r\n')

  33. [-] Migration from H-Sphere could fail even if there was a single subscription with issues.

  34. [-] During migration from Expand, users failed to run the ppa-transfer check.

Parallels Plesk Automation 11.5.2  (17 February 2014)

Parallels Plesk Automation 11.5.2

  1. [+] Support for Microsoft Windows 2012. Now Windows-based service nodes can be deployed on Microsoft Windows 2012.

  2. [+] Support for Microsoft SQL Server 2012. Now users can deploy database servers with Microsoft SQL Server 2012 by means of a newly added service node role.

  3. [+] Automated deployment of Parallels Plesk Automation on Parallels Cloud Server nodes. Now administrators can deploy Parallels Plesk Automation on clusters of Parallels Cloud Server nodes with a few clicks. Refer to the Deployment Guide for details.

  4. [+] Mail service on branded domains. Now users can set up mail accounts and use other mail services under their branded domains.

  5. [+] Relocation of IIS-based webspaces. Now administrators can move IIS-based webspaces among service nodes.

  6. [+] Migration from Windows-based H-Sphere. Migration from Windows-based H-Sphere installations is now supported.

  7. [*] The diagnostics of Parallels Plesk Automation installation issues on Parallels Virtuozzo Containers were improved.

  8. [-] Users could not install PPA if a node's host name did not resolve to the "communication IP address" specified in the first installation step.

  9. [-] PPA installation and upgrade failed if the installer was executed from an SSH session with a locale other than en-US.

  10. [-] Users could not upgrade to PPA 11.5 on CentOS 5. They encountered the following error: "[ERROR]: Failed to download file: http://autoinstall.plesk.com//PPA_11.5.0/Plesk/Autoinstaller_latest/CentOS-5-x86_64: [Errno 14] HTTP Error 400: Bad Request."

  11. [-] Users failed to upgrade to PPA 11.5 if a PPA mirror repository was reconfigured and a wrong IP address was used.

  12. [-] Users on CentOS 5 could not upgrade to PPA 11.5 if there were 4 GB of RAM on the server.

  13. [-] Users on CentOS 6 failed to upgrade to PPA 11.5 because of stalled task "Service state changed".

  14. [-] Users failed to upgrade BIND on service nodes with CentOS 6 and RHEL 6.

  15. [-] Upgrade from PPA 11.1 to 11.5 failed if the system host name of a service nodes was set to localhost.localdomain.

  16. [-] The upgrade utility did not check if there was enough free disk space before starting an upgrade.

  17. [-] Administrators failed to add Linux-based service nodes if logging in under the user root was disabled, and sudo login was enabled for another user.

  18. [-] Users could not add PostgreSQL service nodes if the database server administrator's password contained special characters.

  19. [-] Users could not add Windows-based service nodes with Adobe ColdFusion.

  20. [-] Users could not properly deactivate resource records in the DNS zones of their domains. After switching off those domains, the previously deactivated records became active again.

  21. [-] Users could not set up branded domains.

  22. [-] Users could not properly rebrand the Panel logo.

  23. [-] Branded domains were suspended because of disk space overuse. This happened because the logs of branded domains were not rotated.

  24. [-] WHMCS could not provision subscriptions for domain names containing hyphens.

  25. [-] On removal of customer accounts from WHMCS, an error message was recorded in log files.

  26. [-] Users could not remove a customer account from WHMCS if the customer's subscription was not provisioned to PPA and the order was flagged as fraudulent.

  27. [-] Additional Apache directives specified by users (in Hosting Panel > Websites tab > Web Server Settings) were not applied.

  28. [-] Users were unable to receive notifications related to scheduled tasks from crontab.

  29. [-] After renaming the main FTP account user, users were unable to edit files in File Manager if there was an additional FTP account.

  30. [-] Users could not open the Presence Builder editor from the Hosting Panel.

  31. [-] Users could see two Mail tabs in the Hosting Panel.

  32. [-] Users could not schedule tasks in the Hosting Panel.

  33. [-] NAT IP address was shown in the Hosting Panel.

  34. [-] After changing resource limits or settings in a service template, users could not apply the changes to existing subscriptions.

  35. [-] After restarting a management node, the node's IP address was removed from the network interface.

Parallels Presence Builder 11.5.11

  1. [-]  The Search module was redesigned to address the issue with the deprecated Google API.

  2. [-]  To resolve issues in the Text & Images module and to better support Internet Explorer 11, the TinyMCE component was upgraded to version 3.5.10.

  3. [-]  Users of mobile devices could experience issues with viewing the contents of Online Store modules on published websites.

  4. [-]  Images uploaded to the Image Slider module were shown in the wrong order.

  5. [-]  The layout of a webpage could be disrupted if the Text & Images module contained lengthy text.

Parallels Plesk Automation Billing 11.5.2

  1. [-]  An error occurred on the Renew Order Confirmation screen after attempting to reorder the columns.

  2. [-]  Special symbols in the Purchase Scenario title could prevent users from editing service plan publication settings.

  3. [-]  Parallels Plesk Automation Billing could not be installed on CentOS 6.5.

  4. [-]  Upgrades of Parallels Plesk Automation Billing failed if the database password was not set.

Parallels Plesk Automation 11.5.1  (27 December 2013)

  1. [*] To simplify the process of creating branded subscriptions for providers, a button labeled "Configure", which leads to the Hosting Panel, was added to the Administration Panel > System > Brands.

  2. [*] The status of service nodes is now indicated in the list of nodes at Administration Panel > Infrastructure > Service Nodes.

  3. [*] PTR DNS records can now be retrieved by means of the PPA API.

  4. [-] Incorrect links to the Branding Guide were placed in the Administration Panel.

  5. [-] Users of Google Chrome could not access Help and Support resources in the Hosting Panel.

  6. [-] When adding a node with the role "Apache web server / Postfix mail server / MySQL database server / PostgreSQL database server", PPA generated one password for both MySQL and PostgreSQL database servers.

  7. [-] Users could not install the "ppa_backup" package on DNS service nodes. They encountered the "Package installation failed" error.

  8. [-] Users could not create new webspaces if they specified already existing system user accounts in webspace settings. Now PPA checks the uniqueness of system user names and warns users when necessary.

  9. [-] In some cases, administrators could not remove license keys for service nodes.

  10. [-] On Windows hosting accounts after an upgrade from 11.1 to 11.5: After changing a system user name, users were no longer able to access and manage their files over FTP and in File Manager.

  11. [-] Users were unable to install PPA on a server that had two IP addresses.

  12. [-] After an upgrade from PPA 11.1 to 11.5, user's language in the Hosting Panel was reset to the default American English locale.

  13. [-] Users could not remove user roles from the Hosting Panel.

  14. [-] Changing resource allotments on subscriptions by means of API did not work.

Parallels Plesk Automation 11.5.0  (10 December 2013)

  1. [+] Management Node on CentOS/RedHat 6. With this release the PPA management node is installed on CentOS/RedHat 6 x64 platform. The previously installed on CentOS/RedHat 5 PPA version 11.1 can be upgraded in-place without the OS change.

  2. [+] Combined Customer Panel. Unlike PPA 11.1 release where the Customer Panel was completely represented by Parallels Plesk Panel, PPA 11.5 uses a combined customer panel built on the basis of Parallels Automation. The Parallels Plesk screens are still used to manage web and mail hosting. The other functions of the customer panel are delegated to the Parallels Automation implementation.

  3. [+] Customer Panel Branding. Due to the different structure of the Customer Panel, the layout of the branding site has also changed. Please refer to the Branding Guide for details. Note that the upgrade script does not change the branded site automatically. If you have customized your Panel's look and feel, please follow the instructions in the guide to adjust the files manually on the branding site.

  4. [+] PPA Billing. The new service node "Billing" role is available for installation. The billing module is based on the Parallels Business Automation system, but features simplified setup and management workflows designed for the needs of hosting providers. In the PPA 11.5 release, billing is limited to the single tenant solution, and resellers are not supported yet. The billing module requires a separate license.

  5. [+] Service Nodes Capacity Control. Now you can define the maximum number of websites and mailboxes you would like to host on a particular service node. You can also choose how the service nodes should be filled – equally consuming their capacity or switching to the next node only after the previous node’s capacity is reached. You can limit the number of service instances provisioned on each node and filter the websites by a particular node. To do this, go to the Services > Websites screen, expand the filter area and select the desired node in the Service Node field.

  6. [+] Moving Services Between Nodes. The command-line tools are available for moving Apache webspaces and Postfix domains between service nodes.

  7. [+] Multiple Webspaces per Subscription. PPA webspace is limited by a single shared or dedicated IP address and the same system user owning all domains inside the webspace. Mail settings inside the webspace are also the same for the entire webspace. To manage domains individually, one needs to create separate webspaces for each independent domain. Now it is possible to have several independent domains/webspaces within a single subscription. In addition to this, now you can have Apache and IIS sites in the same subscription.

  8. [+] Upselling from Shared to Dedicated IP Addresses. The provider and customers now can switch a webspace from shared to dedicated IP addresses and vice versa. It is possible to sell a certain number of dedicated IP addresses within a subscription.

  9. [+] DNS Branding. Now you can provide customer access to the control panel via your branded URL and also have the name servers listed in the hosted DNS zones under the names corresponding to your branded URL. This feature is available for both providers and resellers. For example, if a reseller’s domain is reseller.com, the name servers in the NS records can look like ns1.reseller.com, ns2.reseller.com.

  10. [+] Roundcube for Webmail. Roundcube is now offered as a free webmail solution. Horde is also supported as in the previous releases. Atmail is no longer offered in new installations.

  11. [+] Licensing changes. The release 11.5 of Parallels Plesk Automation eliminates the need of having an additional service node license for the management node. Instead, the main PPA key carries the cost of the management node. PPA as a whole can now be licensed in two different ways. It preserves the previous way of purchasing a separate license key for each web and mail node, and introduces the new scheme where you can license the entire product by the number of websites, which eliminates the need of installing additional node license keys.

  12. [+] Disk Space and Traffic Overuse. Now you can allow or prohibit overuse of disk space and traffic through the service template. You can configure notifications issued to yourself and to the customers warning about the approach to the subscription limit and reaching the limit.

  13. [+] Web Hosting from Plesk 11.5. PPA 11.5 release includes transition to Parallels Plesk Panel 11.5, which brings new hosting capabilities:

  14. [+] DNS only Hosting. Pure DNS Hosting plans are available now. No other services are involved into your DNS hosting offering.

  15. [+] Applications in Service Templates. As an alternative to allowing access to the entire APS Application Catalog for your customers, now you can explicitly include resources representing specific applications into the service templates. Customers whose subscriptions are based on such templates will be able to install only APS applications included in the template.

  16. [+] Upsell to Premium Webmail – Open-Xchange. One of the APS packages, which can be offered in the service template, is the Open-Xchange integration package, which allows you upselling the customers from the basic webmail solution to premium collaboration services offered by Open-Xchange. Open-Xchange webmail should be installed and managed separately.

  17. [+] Migration Tool Improvements. PPA 11.5 migration tools now allow to:

  18. [*]  PPA deploys IIS on Windows web nodes automatically.

  19. [*]  PPA configures YUM on service nodes automatically.

  20. [*]  Added the ability to define the vhost path during IIS node attachment.

  21. [*]  File Manager can download files directly instead of generating FTP links, which do not work in some browsers.

  22. [*]  Reporting of resource usage was reworked. In particular, all subscription counters are updated synchronously and only disk space and traffic usage are processed in the daily maintenance procedure.

  23. [*]  A service node now can be easily unregistered even if it is not available.

  24. [*]  Mail user can change password in the Customer Panel.

  25. [*]  Extended checks in the service_node_checker utility.

  26. [*]  A subscription can be assigned a specified name during the subscription creation.

  27. [*]  Administrator can choose the type if IP address (shared/dedicated) for the branded site during creation of the brand.

  28. [*]  WHMCS module for PPA can redirect customers to brand URL of the Customer Panel.

  29. [*]  Added a way to make auto login in PPA CP through its API.

  30. [*]  Synchronized user permissions between Provider and Customer panels, regardless of the panel in which a user was registered.

  31. [-]  Upgrade from shared to dedicated IP is now available.

  32. [-]  FTP backup password can contain "/".

  33. [-]  Backup stores the predefined number of copies, not more.

  34. [-]  Webmail sends mail from Mail node, not via the PHP on web server.

  35. [-]  Log rotation for the agent log file "/opt/psa_agent/logs/agent.log" is enabled on service nodes.

  36. [-]  It is now impossible to delete the main account administrator until there are active subscriptions.

  37. [-]  Applications can now be downloaded from the Applications tab in the Customer Panel.

  38. [-]  Logs for add-on domains are now accessible from the UI.

  39. [-]  Switching between customer subscriptions do not have side effects on the preferred customer locales.

  40. [-]  Added verification into the service template parameters to prevent log rotation settings by size and by time.

  41. [-]  Resolved issues with a subscription upgrade by adding MSSQL DB hosting.

  42. [-]  Resolved issues with deletion of Resource Type not included in any Service Template.

  43. [-]  Resolved issues with creating mail accounts with encrypted password via command line.

  44. [-]  Access to license management can be controlled by staff member role.

  45. [-]  Communication IP address is no longer shown to the site owner as an option for site IP.

  46. [-]  Improved the stability of daily maintenance tasks when hosting nodes are not accessible. Now the processing skips unavailable nodes and continues with other nodes. The skipped nodes will be processed next time they become available.

  47. [-]  Resolved issues with mail log rotation. Previously, the rotation was failing in case of special characters in the log file.

  48. [-]  Resolved issues with Presence Builder snapshot restoration. Previously, it was failing on Windows web nodes.

  49. [-]  Resolved issues with releasing dedicated IP addresses when the subscription is removed. Previously, the IP address was not unregistered completely, which led to the error messages like "Integrity constraint violation: 1062 Duplicate entry '' for key 2" on the second attempt to reuse the same IP.

  50. [-]  Horde and Roundcube settings were adjusted to send email through the Mail node, not through the webmail node.

  51. [-]  DNS server updates failed with the internal deadlock in the database.

  52. [-]  Improved performance of daily maintenance tasks during cleanup of old vhost files.

  53. [-]  FTP service was unavailable right after the server restart.

  54. [-]  Now deletion of the initial Account Administrator is prohibited because the Plesk subscription is registered under this account. You need to cancel the shared hosting subscription first to remove this staff member from the PPA account.

  55. [-]  Resolved issues with dependency on libxml++ i386 for PPA installation.

  56. [-]  DNS PTR record was not created for mail only subscriptions. Now it is created automatically when the subscription is being provisioned.

  57. [-]  The "Retrieve License" button in License Manager is hidden until the main PPA key is uploaded to the system.

  58. [-]  The issue with the variety of ZIP code formats was fixed.

  59. [-]  Removed NS records from the DNS template. The NS records are generated automatically based on the name servers definition in the DNS Hosting resource.

  60. [-]  Corrected the instructions for the mail client configuration shown to the customers on the Mail tab.

  61. [-]  Webmail A record was pointing at the communication IP address instead of hosting IP address if the communication IP happened to be the first IP on the interface.

  62. [-]  Resolved issues with registration of the backup node when the FTP password contained special characters.

  63. [-]  Autocompletion is turned off on the login dialog for security reasons.

  64. [-]  OpenAPI logs did not provide the correct originating IP addresses.

  65. [-]  Resolved issues with the disk and traffic usage reports when the value exceeded 2 GB.

  66. [-]  Resolved issues with the dependency on the correct version of the apr packages, which are not available on some operating systems by default.